Retail Operations Intelligence Platform
Manage Every Outlet With Data,Not Guesswork
See attendance, task completion, reliability, operational discipline, and outlet performance in one dashboard.
Stop chasing staff. Start understanding your business.
- 14-day free trial
- No credit card
- Multi-outlet ready
- Mobile-friendly
The Problem
Good Employees Often Go Unnoticed
Without a clear record of performance, decisions get made on memory, gut feeling, and who is most visible β not who actually contributes.
Hard workers go unrecognised
High-performing staff are treated the same as poor performers when there's no data to show the difference.
Managers rely on memory
Decisions during performance reviews are based on recent impressions β not months of consistent behaviour.
Outlet problems discovered too late
Issues like repeated lateness or missed tasks only surface when they've already become serious.
Performance reviews become subjective
Without data, evaluations favour those who are vocal or well-liked rather than those who consistently deliver.
Strong employees lose motivation
When effort is invisible, top performers quietly disengage. The system rewards the wrong behaviour.
No visibility across outlets
Multi-outlet owners can't compare consistency, compliance, or reliability without visiting in person.
The Solution
Make Performance Visible
Every module connects to give you a complete picture of how your outlets and people are actually performing.
Attendance Tracking
QR + GPS clock-in/out with anti buddy-punch controls. Know exactly who is on site and when.
Task Accountability
Assign, track, and verify daily tasks. Know what was completed, what was skipped, and by whom.
Photo Verification
Staff submit photo proof for task completion. Reviewers accept, mark fair, or reject with feedback.
Operational Compliance
Set checklists for opening, closing, and daily routines. Track whether procedures are actually followed.
Multi-Shop Monitoring
Compare outlet health, staff performance, and task completion across every location in one view.
Reliability Insights
Each staff member gets a reliability score based on attendance patterns, task completion, and consistency.
Notifications & Alerts
Get alerted on late arrivals, missed tasks, and operational risks before they escalate.
Shift Scheduling
Build rosters, assign shifts, and automatically detect conflicts or coverage gaps.
Our Philosophy
Fair Management Starts With Transparency
LW OpsFlow does not replace managers. It gives managers better information.
When decisions are supported by data, everyone benefits β not just the people who are loudest in the room.
"Employees should be evaluated based on actions and results β not assumptions, memory, or personal impressions."
High performers receive recognition based on consistent data
Coaching becomes objective β backed by traceable records
Outlet issues become visible earlier, not after damage is done
Teams trust the process more when evaluation is transparent
The goal is not employee surveillance. The goal is operational transparency and fair management.
Reliability Insights
See The Story Behind The Numbers
Every score is explainable and traceable. Staff and managers can understand why a score moved β not just what it is.
Reliability Score
Based on consistent attendance patterns, punctuality, and absence of late or missed punches.
Attendance Score
Percentage of scheduled days attended on time. Absences and late arrivals reduce this score.
Task Completion
How consistently assigned tasks are completed before deadline. Overdue and skipped tasks reduce this.
Operational Consistency
Tracks whether daily procedures β checklists, openings, closings β are followed as required.
Example: Why did Daniel's reliability score drop from 82 β 74?
Every factor is recorded. Managers can drill down to the exact punch or task that triggered the change.
Outlet Intelligence
Understand Every Outlet At A Glance
Whether you manage one location or fifty, the same visibility is available from your phone or desktop.
Most Improved Outlet
Subang PJ
Reliability up 12 pts this month. Task completion now at 94%.
Needs Attention
Mall Outlet
3 overdue tasks. 2 staff with declining reliability. Manager review recommended.
Top Reliability Staff
Aina M. Β· 94
Consistent attendance, zero missed tasks this quarter. Recognised automatically.
Task Completion Trends
+8% this month
Trend is improving across all outlets since checklist reminders were enabled.
Operational Risks
2 flagged today
Opening checklist incomplete at Main Branch. Closing procedure skipped at Ara Damansara.
Attendance Overview
91% on time
18 of 20 scheduled staff clocked in on time today. 1 late, 1 absent.
Pricing
Simple, Transparent Pricing
All plans include every feature. No hidden tiers. Start free for 14 days.
Growth
RM59/mo
10 shops Β· 100 staff
10 shops Β· 100 staff Β· Full features included
Start Free TrialBusiness
RM99/mo
Unlimited shops Β· Unlimited staff
Unlimited shops Β· Unlimited staff Β· Full features included
Start Free Trial14-day free trial Β· No credit card required Β· Cancel anytime
FAQ
Common Questions
- Is this an employee surveillance tool?
- No. LW OpsFlow is designed for operational transparency, not monitoring. The goal is to help managers make fair decisions using data β not to track every movement of staff.
- Do staff need a smartphone app?
- Staff can clock in and out using any phone browser via QR code β no app download required. Optional GPS verification is available for outdoor or multi-location teams.
- Can I manage multiple outlets from one account?
- Yes. All plans support multiple shops. The dashboard lets you compare performance, tasks, and attendance across every outlet in one view.
- What is a Reliability Score?
- It is an automatically calculated score based on each staff member's attendance consistency, task completion rate, and operational discipline. Every factor is traceable.
- Can managers adjust or override scores?
- Managers can leave notes, approve exceptions, and mark issues as reviewed. Scores reflect actual recorded data and are not manually inflated.
- How long is the free trial?
- 14 days, no credit card required. All features are available from day one.
Get Started
Build A More Consistent Business
Whether you manage one outlet or fifty, better decisions start with better visibility.
14-day trial Β· No credit card Β· Cancel anytime
14-day trial Β· No credit card